Talk to a human
No phone tree, no bot that suggests a knowledge base article. Pick the route that fits and you'll get an engineer.
Open a support ticket
The fastest route for anything account-related. Tickets are tracked, and you'll get a reply in your inbox as well as the client area.
Open a ticket →Sales and pre-purchase
Not sure which plan fits, or want a quote for volume or custom sizing? Ask before you buy — we'll give you a straight answer.
sales@codexacloud.com →Existing customer support
Already hosting with us and can't get into the client area? Email us directly and we'll sort out access.
support@codexacloud.com →Report abuse
Phishing, spam or malware on a site we host. Include URLs and headers where you can — we act on reports in hours, not weeks.
abuse@codexacloud.com →Migrations
Moving from another host?
Send your current hosting login through a support ticket and we'll take it from there — files, databases, email and DNS, staged for your approval before anything switches over. There's no charge, on any plan.
Company details
CodexaCloud — registered business details, VAT/NTN and postal address are shown on every invoice and in the terms of service. For legal correspondence, email legal@codexacloud.com.